Contact us — we’re happy to think it through with you
Want to claim a market position, receive requests, or running into something as a customer? Pick the right channel below or send us a message: we respond within one business day.
Market position or requests
A local business looking to claim a region, or a buyer who wants to receive requests? Pick your route and sign up, and we will get in touch.
See the optionsBusiness or white-label
A white-label environment of your own or a custom partnership? That is possible, on request and premium priced. Happy to think along.
White-label on requestCustomer support
Already working with OXIAE and have a question or running into something? Our support team is here to help.
info@oxiae.comPress & media
A journalist or working on a publication? For interviews, background or visual material, you can reach out to us.
info@oxiae.comSend us a message
Fill in the form, and we'll get in touch within one business day.
Thanks! We'll get in touch within one business day.
Prefer to connect right away? Email us at info@oxiae.com.
How we stay in touch
We deliberately work largely in writing, so that agreements and context are demonstrably recorded. That way, just as inside the platform itself, provenance and consent stay verifiable.
Prefer a quick call? Mention it in your message and we'll schedule a call at a time that works for you.
Response time
On business days we typically respond within one business day. For technical questions the fastest route is info@oxiae.com.
Company details
The formal details of the entity behind OXIAE.
Entity
OXIAE
The network for local customer requests.
Website
oxiae.com
You'll find our platform and all information at oxiae.com.
Folio No
155777850
Registered in Panama.
Statutory entity
VDS INTERNATIONAL S.A.
OXIAE is a trade name of VDS INTERNATIONAL S.A., based in Panama-City, Panama.
Frequently asked questions about contact
Answers to a number of questions we often get before you reach out.
How quickly will I get a reply?
We aim to respond within one business day to messages sent through the form or by email. When it gets busy it may take a little longer, but you will always hear from us.
I'm already running on OXIAE: where do I report an issue?
For technical questions or outages, the fastest route is to email info@oxiae.com directly. Briefly describe what is happening and, if possible, which label or request it concerns. That way we can help you more precisely.
Can I call you?
We deliberately work largely in writing, so that agreements and context are demonstrably recorded. Would you still prefer to call? Let us know in your message and we will schedule a call.
What happens to the details I submit?
We use your details solely to answer your question or to get in touch with you. We do not share them with third parties for other purposes. Read how we handle your data in our privacy policy.
You might also be looking for
- Claim a market positionFor local businesses: one position per trade and region.
- Receive requestsFor buyers: pay per accepted request.
- How we distribute requestsQualification, routing and distribution of every request.
- Read our compliance approachHow we build in provenance, consent and audit trail by default.
Prefer to see the platform for yourself?
Book a tailored demo and discover how OXIAE delivers provenance, consent and audit trail by default.